# Customer Support

![Well, the thing is...](https://1913445700-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FO5g8smIYh7oGPpBVtrEp%2Fuploads%2FOoldzV5luPLoNOO0hufP%2Fdocs_masthead-10.png?alt=media\&token=b0263921-9d3c-4bca-b21e-3006fd8847ce)

## There is NO customer support for Dex Asian.

If you're experiencing issues,

1. First check [the troubleshooting page](../help/troubleshooting) for your error code
2. If you can't find a solution, try reaching out in your local [Telegram group](https://t.me/joinchat/T3eNhe_Cvi7rGW-_).

{% hint style="danger" %}
Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report as spam.
{% endhint %}

{% hint style="danger" %}
**NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.**
{% endhint %}
